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During the Industrial Revolution, manufacturing underwent significant changes that changed the course of human history. Today, companies all over the world change how they do things with an “anything you can do, I can do better” attitude that composer Irving Berlin coined so poignantly in 1946.

“Good leadership is absolutely critical in change management,” said Drew Locher, Managing Director of Change Management Associates. “Change is about taking people to places they don't know they need to go, and that is the essence of leadership.”

In their landmark book, “Lean Thinking” (2006), authors James Womack and Daniel Jones identified four key principles: value, flow, pull, and perfection. The origins of flow processing date back to the 1500s with Venetian shipbuilding.